March 26, 2020
Retail, COVID-19, and the Changing Shape of Consumer Behaviour
The outbreak of the novel coronavirus has had an immediate and worldwide impact on retail....
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Get the latest research and reports to help inform your marketing strategy. Whether it’s helping you set your business apart from the rest by creating incredible data-driven customer service, or understanding the current state of the retail industry – we are here to share, to help you become a Data Rockstar – view more here.
March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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March 21, 2020
Communicating with Your Customers During COVID-19: 7 Best Practice Examples
Saying the right thing is hard, especially during periods of great stress. With both businesses...
Read MoreLatest Customer Service resources
Discover our customer service resources to understand how you can set your business apart.
We are here to share incredible product innovation so you can genuinely put customers first and deliver world-class customer service, along with insights on the industry, solution comparisons, as well as best practice guides – view more here.
March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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January 4, 2019
How to create a brand voice that carries across your channels
One of the first steps in creating a brand is creating a brand voice. The...
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December 21, 2018
How to Safely Collect Customer Data During Social Media Interactions
We’ve previously discussed the collection of PII data when it comes to during your customer service...
Read MoreLatest Customer Data resources
Discover the latest resources to help inform your marketing strategy, specifically focused on enriching, unifying and leveraging your data with our Customer Data Platform.
Whether it’s enriching your data, unifying your various data sources or advanced customer analytics – we are here to help set your business apart from the rest, and this is where you can get the resources to do so – view more here.
March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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February 27, 2020
Where Does Your Business Fall On the Customer Analytics Maturity Curve?
Every interaction you have with your customers provides you with valuable data that can inform...
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January 23, 2020
The Lexer CDP: A Year in Review
2019 was a big year for Lexer’s product development—and we have even more in store...
Read MoreLatest Customer Insight resources
Get the latest research and reports to help inform how you better recognise, use and evolve your customer insights – to understand them better than ever before.
Whether it’s helping with intuitive data discovery, configuring your dashboard, or rapidly segmenting your customers – we are here to share – view more here.
March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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September 7, 2018
1st, 2nd and 3rd Party Customer Data Explained
1st, 2nd and 3rd party data are ways of classifying data and where it comes...
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September 27, 2017
Using a Customer Data Platform for Australian Football League Fan Insights
AFL is an amazing Australian phenomenon that’s at no risk of slowing down with last...
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