May 20, 2020
6 Business Lessons to Take Into the Post-COVID World
The COVID-19 pandemic has caused sweeping and unexpected disruptions to the retail world. But as...
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Get the latest research and reports to help inform your marketing strategy. Whether it’s helping you set your business apart from the rest by creating incredible data-driven customer service, or understanding the current state of the retail industry – we are here to share, to help you become a Data Rockstar – view more here.
May 8, 2020
Clienteling: The Customer-Centric Alternative to Furloughed Sales Associates
With the majority of brick-and-mortar stores suddenly closed to prevent the spread of COVID-19, many...
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May 5, 2020
4 Ideas to Humanise Virtual Engagement and Nurture Customer Loyalty
Most of today’s businesses have been forced to shift all customer engagement online. That might...
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Discover our customer service resources to understand how you can set your business apart.
We are here to share incredible product innovation so you can genuinely put customers first and deliver world-class customer service, along with insights on the industry, solution comparisons, as well as best practice guides – view more here.
May 14, 2020
Overwhelmed By the Ecommerce Boost? How to Communicate With Customers About Delayed Order Fulfilment
With more consumers at home to prevent the spread of the novel coronavirus, retailers have...
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May 8, 2020
Clienteling: The Customer-Centric Alternative to Furloughed Sales Associates
With the majority of brick-and-mortar stores suddenly closed to prevent the spread of COVID-19, many...
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March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
Read MoreLatest Customer Data resources
Discover the latest resources to help inform your marketing strategy, specifically focused on enriching, unifying and leveraging your data with our Customer Data Platform.
Whether it’s enriching your data, unifying your various data sources or advanced customer analytics – we are here to help set your business apart from the rest, and this is where you can get the resources to do so – view more here.
May 30, 2020
5 Omnichannel Metrics Every Customer-First Brand Should Measure
Fragmented data creates fragmented customer experiences. As you work to offer the most consistent and...
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April 15, 2020
Zero Party Data: Enhancing Customer Relationships With Consent
More data, more problems? Not quite. Zero-party data—or “declared” data, as it’s sometimes called—is the...
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March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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Get the latest research and reports to help inform how you better recognise, use and evolve your customer insights – to understand them better than ever before.
Whether it’s helping with intuitive data discovery, configuring your dashboard, or rapidly segmenting your customers – we are here to share – view more here.
May 1, 2020
How to Unlock Customer Insight and Value with Third-Party Data
Experian Mosaic is a rich dataset that helps businesses understand the complex human characteristics of...
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March 24, 2020
10 Productivity Tips For Newly Remote Workers
Most of us are working from home to prevent the spread of the novel coronavirus....
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September 7, 2018
1st, 2nd and 3rd Party Customer Data Explained
1st, 2nd and 3rd party data are ways of classifying data and where it comes...
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