August 2, 2018
Lexer & Experian announce partnership to enrich and target 230M Americans
We are excited to announce an extension of our 2.5-year partnership with Experian to include...
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Effortlessly understand, target & serve customers
Data
Transform siloed customer data into a valuable asset to genuinely understand customers.
Marketing
Grow lifetime value and reduce waste by targeting customers & prospects cross-channel in a single click.
Service
Build loyalty by delivering fast, personalised customer service across all digital channels.
Data
Genuinely understand customers
A Customer Data Platform to combine all your data into rich customer profiles designed for company-wide analysis and action.
Key features
- Single customer view
- Data transformation & enrichment
- Analytics, segmentation & insight
Marketing
Cross-channel activation
Take control of your customer data to easily orchestrate personalised cross-channel marketing that improves engagement and reduces waste.
Key features
- Segment & lookalike modelling
- Audience integration
- A/B testing & measurement
Service
Integrated customer service
Deliver world-class customer service across any channel with lightning fast workflows, centralised inbox and full customer context.
Key features
- Email, Facebook, Twitter & Instagram
- SLA tracking & activity reporting
- NPS, CSat and secure forms
Live demo
Experience our products hands-on and find out how we can help you
Trusted by market leaders
Achieve genuine results
178%
Increased conv. rate
2X
Increased advertising ROI
77%
reduction service wait times
72hrs
to setup a large new client
Resources
Latest case studies, reports and best practice guides.
July 31, 2018
How to handle PII in social customer care
Verify customers quickly and securely with the first authentication workflow built for customer service. There’s...
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July 30, 2018
Lexer Activate is here!
Put your data to work with Lexer Activate, your one-stop shop for sending audiences to...
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