August 8, 2020
Lexer President & CMO Featured in INTHEBLACK Article About Big Data
Check out Lexer President David Chinn in this article, “How to use big data to...
Read MoreDefending Coronavirus Disruptions: Resources for Retailers
THE CUSTOMER DATA PLATFORM FOR RETAILERS
Drive marketing ROI, customer loyalty and revenue with Lexer’s customer data platform.
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Drive marketing ROI, revenue and customer loyalty.
Trusted by
Data
Customer Data Platform
Effortlessly combine your customer data into an enriched single customer view. Machine learning and proven marketing models create intelligent analysis and predict what your customers will do next.
Marketing
Segment, target and report
Key features
- Auto-updated audiences
- A/B audience testing
- Lookalike modelling
Service
Personalised customer care
Key features
- Email, chat & social
- SLA & team reporting
- Recommended responses
Retail
GUIDED SERVICE INTERACTIONS
Key features
- Recommended actions
- Detailed reporting
- Customisable data capture
By identifying and targeting high-value customer segments Spyder grew revenue from emails by 94%
Deliver Marketing & Service results
15 days
to single customer view
70%
faster response times
85%
database growth
94%
REVENUE UPLIFT PER CAMPAIGN
Live demo
Experience Lexer’s powerful, yet simple customer analytics software.
As seen in
Resources
Latest case studies, reports and best practice guides.
August 5, 2020
Lexer Featured in BCG Article About 1-to-1 Personalisation with a CDP
We’re honoured to have been mentioned in Boston Consulting Group (BCG)’s article on achieving one-to-one...
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July 24, 2020
Playbook: Unpacking Customer Preferences, Behaviours, and Attitudes by Augmenting NPS Surveys
The Net Promoter Score (NPS) survey is one of the most widely-adopted tools for measuring...
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