SOFTWARE FOR DATA ⚡ROCKSTARS

Marketing and service to rock your customers’ world.

Customer Data Platform, Marketing and Service Software

Effortlessly understand, target & serve customers

Data

Transform siloed customer data into a valuable asset to genuinely understand customers.

Marketing

Grow lifetime value and reduce waste by targeting customers & prospects cross-channel in a single click.

Service

Build loyalty by delivering fast, personalised customer service across all digital channels.

Data

Genuinely understand customers

A Customer Data Platform to combine all your data into rich customer profiles designed for company-wide analysis and action.

Key features

  • Single customer view
  • Data transformation & enrichment
  • Analytics, segmentation & insight
Lexer Identify Customer Card
Lexer Activate

Marketing

Cross-channel activation

Take control of your customer data to easily orchestrate personalised cross-channel marketing that improves engagement and reduces waste.

Key features

  • Segment & lookalike modelling
  • Audience integration
  • A/B testing & measurement
Lexer_Engage

Service

Integrated customer service

Deliver world-class customer service across any channel with lightning fast workflows, centralised inbox and full customer context.

Key features

  • Email, Facebook, Twitter & Instagram
  • SLA tracking & activity reporting
  • NPS, CSat and secure forms

Live demo

Experience our products hands-on and find out how we can help you

Trusted by market leaders

Achieve genuine results

178%

Increased conv. rate

2X

Increased advertising ROI

77%

reduction service wait times

72hrs

to setup a large new client

Resources

Latest case studies, reports and best practice guides.