SOFTWARE FOR DATA ⚡ROCKSTARS

Marketing and customer service to rock your customers’ world.

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Drive marketing ROI, revenue and customer loyalty.

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Nothing matters more than customers.

From acquisition to growth to advocacy – our software has you covered.
Use one or combine them all, deliver results your business will love.

Data

Customer Data Platform

Unify your fragmented data into enriched customer profiles using advanced analytics and the best external data to improve decision making, customer service and marketing.

KEY FEATURES

Unify all data sources
Advanced customer analytics
Experian enrichment

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Marketing

Segment, target and report

Use your valuable customer data to create realtime segments, target across paid and owned media and report on revenue impact – improve relevance, customer lifetime value and ROAS.

Key features

Auto-updated audiences
A/B audience testing
Lookalike modelling

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Engage integrates customer care across email and social channels

Service

Personalised customer care

Deliver world-class customer service powered by data, lightning fast workflows, centralised inbox and enriched customer profiles – improve customer experience, efficiency and reduce cost to serve.

Key features

Email, chat & social
SLA & team reporting
Recommended responses

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Lexer Listen Screenshot - Digital Marketing Software

Insight

Customer & content analytics

Self-serve insights with a beautifully simple interface to rapidly analyse content and customer data to understand customers, inform marketing & service – improve relevance and results.

Key features