How clients use Lexer
Human profiles and insight directly actionable to increase revenue and build loyalty.
Unify, enhance and secure profiles of prospective and current customers.
Discover and monitor insights about prospects, customers, and competitors.
Deliver engaging brand and sales messages through paid, owned and earned channels.
Deliver real-time, personalised customer care across digital channels.
Trusted by market leaders
Data maturity report
Are you a data zero or hero? Our free Data Maturity Report assesses your current position, prioritises gaps to close and opportunities to pursue.
The Lexer Customer Engagement Hub, Customer Data Platform and Client Service Team deliver genuine results.
Achieve a single view of customer, by transforming your idle data and enriching it with public and partner data providing a true view of every individual.
Lexer provide genuine service to help clients grow their data culture and capability, providing strategy, data science, training and solution design.
CUSTOMER DATA PLATFORM
The Lexer Customer Data Platform (CDP) transforms disparate customer data into an accessible, analysable and actionable asset using machine learning.
This powerful asset is enriched with useful external data in real-time, enhancing the understanding you have of every customer.
Architected with human identities at the core, the Lexer CDP combines multiple sources in real-time to create valuable profiles on every customer.
Analytics & insight
Understand customer lifetime value, churn triggers, true segments, personas and predict their next purchase.
Engage with the right people at the right time across paid, owned and earned channels.
Secure and compliant
Lexer exceeds global security and compliance standards and is SOC2 and ISO27001 certified.
Lexer’s Customer Engagement Hub offers three sophisticated products Identify, Engage and Listen, to help marketing, customer care, digital and data teams understand and engage customers and prospects.
Customer analysis, segmentation & activation.
A window into your customer and prospect universe. Discover, segment and activate enriched profiles of everybody, everywhere.
Integrated customer care
Deliver world-class customer care across email, Facebook, Twitter and Instagram. Lightning fast workflows, intelligent inboxes, customer history, customer satisfaction monitoring and more.
Media monitoring, notifications and reporting.
A highly configurable research and social listening tool, empowering companies to understand risk, influence and opportunity in real-time.