March 1, 2024

Webinar: Unlock customer data for meaningful retail experiences

2
minute read

In today's digital age, understanding customer data is crucial to enhancing the shopping journey and guiding retailers to bridge the gap between in-store and online interactions, fostering customer loyalty and driving sales.

Dive into the takeaways for optimizing retail performance through data integration:

  • Clienteling Boosts Sales - Learn how clienteling can empower sales associates to provide personalized in-store experiences, driving customer satisfaction and sales.

  • 1:1 Messaging Matters - Discover the impact of highly personalized, one-to-one messaging in retaining VIP customers and accelerating the growth of potential high-value customers.

  • Metrics for Success - Explore how tracking store-level performance, customer engagement, and the omnichannel loop can provide actionable insights and drive meaningful business outcomes.
    ‍

To learn more, watch our webinar with Ben Moreau, VP South East Asia, below: 
Or you can watch on YouTube here.

Speak with our retail experts

See how Lexer can help you know your customer and grow your business.
book a demo
Hosanna Neri
Event Marketing Manager
Having joined Lexer in 2023, Hosanna brings an expansive background in customer service, sales, and account management. The transition into marketing over three years ago was organic and a new step into crafting memorable experiences and amplifying collaborations. A vibrant connector, she thrives on building relationships and fostering meaningful conversations. Beyond work, you'll find her walking the fine line between love (or addiction) for succulents and cacti and nurturing her arid garden.
Webinar
Blog
Playbooks & How To's
Retail Strategy
Loyalty & Retention
Clienteling
Customer Lifetime Value
Customer Data Platform
Customer Insights & Analytics