Announcements Archives

We’re proud to announce 6 major product updates to achieve a new level of customer...

April 5, 2018 Facebook Changes

Over the last month, Facebook has made significant changes to how they handle privacy, and...

September 27, 2017 Lexer NPS

Today, 83% of customers turn to digital channels for customer service (Accenture). As a result,...

August 21, 2017 Lexer partners with Roy Morgan

As part of our quest to help companies expand their view of the people who...

May 16, 2017 Frisky is Risky

Today A big ASX listed client told us a story. We leant forward, and they...

May 18, 2016 Data Draper and the future of advertising

2054 Over 14 years ago sci-fi thriller Minority Report depicted the high-tech future of 2054, full of...

May 18, 2016 Celebrating Data Rockstars

One of our largest clients has won a very special social media gong. Today One...

May 2, 2016 Talking to a stranger

Today Talking to strangers is tough. But most social customer service teams spend their days...

May 18, 2015 Bank on us

Welcoming our newest client to the Lexer family. Today We had a very good day....

April 7, 2015 One: Stop Shop

Today We met with one of the largest Airlines in the world. Guess what? They...