Uninterrupted and secure customer service is now possible like never before.
Sensitive information is stored in an ISO & SOC2 certified environment, allowing customer data to be available to service agents within the workflow, so they can rapidly continue to deliver high quality service.
The responses feed into your inbox as a new message, so you can get on with securely actioning their request.
Authenticate customers on social
Verify customer identities and securely store their details with the first authentication workflow built for social customer service.
Deliver rapid service
Reduce the back and forth and get on with servicing customers quickly by embedding surveys into the body of your response within Lexer Engage.
Use secure forms to the heart of customer’s request and deliver tailored response – generate leads, clear inquiries, validate customer identities and more.
A truly omnichannel experience
Lexer helps data rockstars deliver award-winning performances by making data simple.
If you’d like to learn more about how you can make data apart of your daily routine book a free demo over here.