November 20, 2019
Black Diamond Climbs Higher with the Lexer CDP
A 5-Phased Process For Optimizing Customer Lifetime Value in Just 100 Days Black Diamond’s heritage...
Read MoreLatest Marketing customer stories
Find out how the world’s most trusted brands use Lexer to drive customer growth, increase revenue and deliver marketing results through omnichannel segmentation, targeting and personalisation. – view more here.
October 17, 2019
Village Entertainment Achieves Record-Breaking Results with Consumer-Led Strategy & Lexer CDP
Village Entertainment achieves unparalleled results by refocusing to a highly-strategic customer-first strategy with the Lexer...
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March 14, 2019
Mountain Khakis Increases Sales 49% in 22 days with Customer Data Platform
In just 22 days the outdoor apparel retailer launched new data-informed campaigns just in time...
Read MoreLatest Customer Service stories
Find out how the world’s most trusted brands deliver digital customer service using Lexer to increase loyalty, save costs and improve efficiency with a single inbox, triaging and team performance reporting. – view more here.
November 12, 2018
Global job board leader sees 18% increase in preference from social
A webinar version of this content is now available on demand – view it here...
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March 21, 2017
Digital Customer Service at a Large Bank Exceeds all KPIs
Trusted by of one of Australia’s most respected companies — a multi-billion dollar financial services...
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March 21, 2017
Centralizing Social Customer Service for an International Airline
An International Airline client needed an enterprise-level solution to manage the volume of customer enquiries...
Read MoreLatest Customer Data stories
Find out how the world’s most trusted brands use Lexer to create a true omnichannel single customer view to conduct segmentation, analytics and create addressable audiences across any channel – view more here.
May 7, 2019
61% Survey Response Rate for Personalized Online Campaign
The West Coast Eagles, winners of the 2018 Australian Football League Grand Final, wanted to...
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March 14, 2019
THE ICONIC Achieves a Single Customer View with Lexer’s CDP
Australia and New Zealand’s leading fashion and sportswear retailer has achieved a single customer view...
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December 12, 2018
Customer Data Platform Shows 81% of Spyder’s Revenue from 20% of Customers
Spyder, the world’s largest specialty snowsports brand, used the Lexer CDP to bring data together...
Read MoreLatest Customer Insight resources
A range of customer insight guides, reports, tips and advice to help you become a Data Rockstar – view more here.
December 12, 2018
CDP uncovers top 3 customer personas for global snowsports brand
Spyder, the world’s largest specialty snowsports brand, used Lexer to bring e-commerce, product and engagement...
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December 12, 2018
Customer Data Platform Shows 81% of Spyder’s Revenue from 20% of Customers
Spyder, the world’s largest specialty snowsports brand, used the Lexer CDP to bring data together...
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March 29, 2018
Case study: Social listening at a major insurance group!
Leading Insurance Group rely on Lexer Listen (social listening) to manage risk and communication effectiveness...
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