April 8, 2020
Webinar: How kikki.K is Growing Customer Lifetime Value
See how kikki.K is using Lexer’s CDP to grow customer lifetime value in challenging times....
Read MoreLatest Marketing customer stories
See how our customer’s, some of the world’s most trusted brands used Lexer to reduced ad wastage, identify high lifetime value segments, personalize and became more successful and efficient marketers.
These marketing case studies span across the retail, airlines, banking, telecommunications and governments sectors – view more here.
March 7, 2020
Village Entertainment Drives Revenue and Loyalty Growth with the Lexer CDP: Pt. 2
As one of Australia’s largest cinema chains, Village Entertainment is committed to providing the best...
Read More
November 20, 2019
Black Diamond Climbs Higher with the Lexer CDP
A 5-Phased Process For Optimising Customer Lifetime Value in Just 100 Days Black Diamond’s heritage...
Read MoreLatest Customer Service stories
See how our customer’s genuinely put their customers first, with true customer service, incredibly intelligent segmentation and predictive analytics to better understand their customers and creating far better customer service experiences.
These customer service case studies span across the retail, airlines, banking, telecommunications and government sectors – view more here.
November 12, 2018
Global job board leader sees 18% increase in preference from social
A webinar version of this content is now available on demand – view it here...
Read More
March 21, 2017
Digital Customer Service at a Large Bank Exceeds all KPIs
Trusted by of one of Australia’s most respected companies — a multi-billion dollar financial services...
Read More
March 21, 2017
Centralising Social Customer Service for an International Airline
An International Airline client needed an enterprise-level solution to manage the volume of customer enquiries...
Read MoreLatest Customer Data stories
Discover how our customer’s genuinely put their customers first with incredible data analytics and data enrichment.
The Lexer Customer Data Platform has helped our customers unify fragmented data into enriched profiles improving their decision making, customer service and marketing performance.
These stories we will share span across the retail, airlines, banking, telecommunications and government sectors – view more here.
February 5, 2020
The “Smoothest Integration” in 10 Years of IT Management: kikki.K’s Onboarding with the Lexer CDP
Global Swedish design and stationery business kikki.K successfully integrates with the Lexer CDP in less...
Read More
May 7, 2019
61% Survey Response Rate for Personalised Online Campaign
The West Coast Eagles, winners of the 2018 Australian Football League Grand Final, wanted to...
Read More
March 14, 2019
THE ICONIC Achieves a Single Customer View with Lexer’s CDP
Australia and New Zealand’s leading fashion and sportswear retailer has achieved a single customer view...
Read MoreLatest Customer Insight resources
Get the latest research and reports to help inform how you better recognise, use and evolve your customer insights – to understand them better than ever before.
Whether it’s helping with intuitive data discovery, configuring your dashboard, or rapidly segmenting your customers – we are here to share – view more here.
December 12, 2018
CDP uncovers top 3 customer personas for global snowsports brand
Spyder, the world’s largest specialty snowsports brand, used Lexer to bring e-commerce, product and engagement...
Read More
December 12, 2018
Customer Data Platform Shows 81% of Spyder’s Revenue from 20% of Customers
Spyder, the world’s largest specialty snowsports brand, used the Lexer CDP to bring data together...
Read More
March 29, 2018
Social listening at a major insurance group
Leading Insurance Group rely on Lexer Listen (social listening) to manage risk and communication effectiveness...
Read More