March 14, 2019
Mountain Khakis see 49% revenue increase in 22 days with CDP
In just 22 days the outdoor apparel retailer launched new data-informed campaigns just in time...
Read MoreLatest Marketing customer stories
See how our customer’s, some of the world’s most trusted brands used Lexer to reduced ad wastage, identify high lifetime value segments, personalize and became more successful and efficient marketers.
These marketing case studies span across the retail, airlines, banking, telecommunications and governments sectors – view more here.
December 12, 2018
How to grow your prospect database with lookalikes
Spyder, the world’s largest specialty snowsports brand, used Lexer to gain an unprecedented view of...
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August 30, 2018
Personalisation achieves 5X forecast and 18X ROI for National Retailer
How a single customer view helped PAS reduce ad wastage, re-engage lapsed customers and create...
Read MoreLatest Customer Service stories
See how our customer’s genuinely put their customers first, with true customer service, incredibly intelligent segmentation and predictive analytics to better understand their customers and creating far better customer service experiences.
These customer service case studies span across the retail, airlines, banking, telecommunications and government sectors – view more here.
November 12, 2018
Global job board leader sees 18% increase in preference from social
A webinar version of this content is now available on demand – view it here...
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March 21, 2017
Customer Care for a large bank. At pace. Exceeding all KPIs.
Trusted by of one of Australia’s most respected companies — a multi-billion dollar financial services...
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March 21, 2017
Centralising Customer Care for an International Airline.
Our International Airline client needed an enterprise-level solution to manage the volume of customer enquiries...
Read MoreLatest Customer Data stories
Discover how our customer’s genuinely put their customers first with incredible data analytics and data enrichment.
The Lexer Customer Data Platform has helped our customers unify fragmented data into enriched profiles improving their decision making, customer service and marketing performance.
These stories we will share span across the retail, airlines, banking, telecommunications and government sectors – view more here.
May 7, 2019
Personalised Online Survey Campaign Yields 61% Response Rate
The West Coast Eagles, winners of the 2018 Australian Football League Grand Final, wanted to...
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March 14, 2019
THE ICONIC achieves a single customer view with Lexer’s CDP
Australia and New Zealand’s leading fashion and sportswear retailer has achieved a single customer view...
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December 12, 2018
CDP reveals 20% of customers make up 81% of revenue for global snowsports retailer
Spyder, the world’s largest specialty snowsports brand, used the Lexer CDP to bring data together...
Read MoreLatest Customer Insight resources
Get the latest research and reports to help inform how you better recognise, use and evolve your customer insights – to understand them better than ever before.
Whether it’s helping with intuitive data discovery, configuring your dashboard, or rapidly segmenting your customers – we are here to share – view more here.
December 12, 2018
CDP uncovers top 3 customer personas for global snowsports brand
Spyder, the world’s largest specialty snowsports brand, used Lexer to bring e-commerce, product and engagement...
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December 12, 2018
CDP reveals 20% of customers make up 81% of revenue for global snowsports retailer
Spyder, the world’s largest specialty snowsports brand, used the Lexer CDP to bring data together...
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March 29, 2018
Social listening at a major insurance group
Leading Insurance Group rely on Lexer Listen (social listening) to manage risk and communication effectiveness...
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