November 12, 2018
Global job board leader sees 18% increase in preference from social
SEEK is the global leader in the creation and operation of online employment markets. They...
Read MoreLatest Marketing customer stories
Find out how the world’s most trusted brands use Lexer to drive customer growth, increase revenue and deliver marketing results through omnichannel segmentation, targeting and personalisation. – view more here.
August 30, 2018
Personalisation achieves 5X forecast and 18X ROI for National Retailer
How a single customer view helped PAS reduce ad wastage, re-engage lapsed customers and create...
Read MoreLatest Customer Service stories
Find out how the world’s most trusted brands deliver digital customer service using Lexer to increase loyalty, save costs and improve efficiency with a single inbox, triaging and team performance reporting. – view more here.
November 12, 2018
Global job board leader sees 18% increase in preference from social
SEEK is the global leader in the creation and operation of online employment markets. They...
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March 21, 2017
Customer Care for a large bank. At pace. Exceeding all KPIs.
Trusted by of one of Australia’s most respected companies — a multi-billion dollar financial services...
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March 21, 2017
Centralising Customer Care for an International Airline.
Our International Airline client needed an enterprise-level solution to manage the volume of customer enquiries...
Read MoreLatest Customer Data stories
Find out how the world’s most trusted brands use Lexer to create a true omnichannel single customer view to conduct segmentation, analytics and create addressable audiences across any channel – view more here.
May 17, 2015
Everybody. Everywhere.
Today We met with a major telco in Asia Pacific. Guess what? They are being...
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April 7, 2015
One Stop Shop
Today We met with one of the largest Airlines in the world. Guess what? They...
Read MoreLatest Customer Insight resources
A range of customer insight guides, reports, tips and advice to help you become a Data Rockstar – view more here.
March 29, 2018
Social listening at a major insurance group
Leading Insurance Group rely on Lexer Listen (social listening) to manage risk and communication effectiveness...
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March 29, 2018
Social listening in banking
One of the big banks uses Lexer Listen (social listening) to monitor mentions of their brand,...
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March 28, 2018
Social Listening in Government
Discover how a State Government sector uses social listening for crisis management, community consultation, campaign...
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