Customer analysis without the analyst queue

Lexi comes with the measures retail teams use every day, calculated on the whole customer across online and in-store.

• Predicted spend and order value for the next 12 months
• Cohort retention by acquisition month or first-purchase category
• RFM distribution, from Champions to at-risk VIPs
• Product affinity and second-purchase drivers

Start with a question and follow the thread. Lexi explains what it found, shows how it calculated it, and suggests what to look at next.

• "How do sale seekers differ from full-price buyers?"
• "Which product categories drive the second purchase?"
• "Why did repeat rate drop in our northern stores last quarter?"

Save any analysis, re-run it on fresh data next month, and share it with leadership, merchandise and store teams.

• Saved analyses you can re-run in seconds
• Exports for board packs and presentations
• Shared definitions, so every team gets the same answer