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Single Customer View Combine and enrich your data
Insights + Strategy Make better, data-driven decisions
Omnichannel Engagement Orchestrate relevant experiences
Continuous Integration Boost agility and performance
APIs + Configuration Connect channels with flexible APIs

Measurable Impact

Business Transformation Innovate and adapt your business
Revenue Growth Attract and retain high-value customers
Cost Reduction Save time, budget, and effort
Customer Experience Create long-term customer loyalty

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Online Returns Can Cripple Your Margins. Here’s How to Reduce Them
CDP Quickly and easily connect all of your customer data into clean, enriched customer profiles.
Single Customer View
Standardized Data
360 Customer Profiles
Predictive Analytics
Experian Enrichment
Omnichannel Integration
Security
MARKETING Identify your high-value segments and orchestrate personalized campaigns across all channels.
Single Customer View
Data Enrichment
Insights + Analytics
Audience Segmentation
Advanced Targeting
Measurement + Reporting
RETAIL Guide sales associates through the best experience for each customer to drive in-store conversions.
Customer Profile Retrieval
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SERVICE Transform service from cost-center to profit-center with tools for faster and more personalized service.
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Services Master your data with onboarding, implementation, and strategic guidance from our support team.
Implementation
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Insights + Analytics
Strategy
Optimization

The Latest

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Online Returns Can Cripple Your Margins. Here’s How to Reduce Them
playbook-&-how-tos
Playbook: How to Build a Business Case for a CDP
playbook-&-how-tos
5 Actionable Digital Engagement Strategies for Fashion and Apparel Brands

Content

The Library Explore market trends and best practices
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Personalization Create relevant customer experiences
Reporting Track and improve your performance

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Announcements Stay updated on Lexer’s growth
Learn Lexer Learn how to use the Lexer CDP
API Documentation Configure Lexer to meet your needs

The Latest

blog
Online Returns Can Cripple Your Margins. Here’s How to Reduce Them
playbook-&-how-tos
Playbook: How to Build a Business Case for a CDP

Why Lexer

Our Approach

Measurable Impact

About Us

Life at Lexer

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retail

service

Services

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Customer stories

Lexer helps some of the world’s most iconic brands and retailers transform into customer-centric businesses.

Our vast library of customer stories—spanning fashion and apparel, sports and outdoors, entertainment, food and beverage, brand holding groups, and more—highlight Lexer’s incredible impact on revenue and engagement.

Using Lexer’s Customer Data Platform for Insights into Game of Thrones Fans

What can we learn from the biggest TV show in history, and h …

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Centralizing Social Customer Service for an International Airline

An International Airline client needed an enterprise-level s …

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Digital Customer Service at a Large Bank Exceeds all KPIs

Trusted by one of Australia’s most respected companies — a m …

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Global Job Board SEEK Cares for Job Seekers with Social Customer Service

With many customers choosing social as their medium of choic …

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Identify Influencers in Your Customer Data Platform

Influencer Marketing refers to a brand’s efforts to capitali …

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Social Media and Risk Management for a Global Insurance Brand

As companies seek to forge genuine engagements with customer …

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Bank on us

Welcoming our newest client to the Lexer family. You can ban …

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Everybody. Everywhere.

Today We met with a major telco in Asia Pacific. Guess what? …

Read More
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Work at Lexer

Why Lexer

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