Client stories

Lexer helps some of the world’s most iconic brands and retailers transform into customer-centric businesses.

Our vast library of customer stories—spanning fashion and apparel, sports and outdoors, entertainment, food and beverage, brand holding groups, and more—highlight Lexer’s incredible impact on revenue and engagement.
Lexer welcomes 15 new customer-obsessed brands
Compana Pet Brands turn collaboration into +14% CLV & 22% less one-time buyers
THE UPSIDE transforms customer experience with 75% conversion rate and +13% AOV
Alembika discovers a new customer persona, boosts Average Order Value by 8% and drives 11% revenue growth
Caravan Industry Association of Australia exceeded competition target by 679% and collected 6,000 survey responses
How Mountain Khakis turned $600,000 of excess inventory into a 150% revenue increase
How TGV Cinemas increased customer lifetime value by closing the gap between data and customer experiences
How Aquila realized the true impact of paid social on their in-store sales
How Village Cinemas used Lexer’s CDXP to engage customers and drive gift voucher sales
How Starward Whisky tapped Lexer's CDXP for new customer insights in 48hrs
How Rip Curl drove 93% more revenue per campaign in one month with Lexer and a single customer view
How Sur La Table converts one-time buyers into repeat customers with Lexer’s CDP
Customer segmentation in retail: 6 powerful client case studies
Wondercide’s Targeted Direct Mail Campaigns Drive 600% ROI with Lexer
776BC targets global DTC growth with Lexer’s CDP
How Harris Scarfe increased email engagement 270%
Hairhouse chooses Lexer to gain insights & increase CLV
The end-to-end guide to lifecycle targeting for outdoor brands
CDP use cases: How Rip Curl boosts marketing performance
15 reasons retailers choose Lexer as their CDP partner
Village entertainment drives revenue and loyalty growth with Lexer (Part 2)
Black Diamond climbs higher with the Lexer CDP
Village entertainment achieves record-breaking results with consumer-led strategy & Lexer CDP
Mountain Khakis boosts sales 49% in 22 days with a CDP
Centralizing social customer service for an airline
Digital customer service at large bank exceeds all KPIs