LEXER CLIENTELING

A world-first, CDP powered clienteling solution that uses your unified customer data to improve in-store customer experiences and grow sales.

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GET A DEMO TODAY

Be relevant in every interaction to grow loyalty & improve sales.

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DELIVER BETTER IN-STORE EXPERIENCES

Fast customer lookup & profile retrieval

Detailed history of all omni-channel interactions

Recommended next best interaction for each customer

Flexible data capture forms

Detailed visit tracking & reporting

Personalized post-visit retargeting

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USE YOUR CUSTOMER DATA

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EMPOWER YOUR TEAMS TO BE CUSTOMER CENTRIC

Sales Associates: Understand each customer’s history, preferences and purchases.

Store Managers: Report on Sales Associate engagements and NPS, browse their store’s most frequent or valuable customers.

Marketers: Connect campaigns your customers have engaged with to actions for Sales Associates to perform with them in-store.

RELEVANCE IN EVERY INTERACTION

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GENUINELY ENGAGE CUSTOMERS

Provide your teams with the customer specific information they need to deliver exceptional service.

  • Detailed customer interaction history
  • Past purchases including images
  • Customer segments they belong to
  • Recommended next best action for each customer

COLLECT NEW CUSTOMER DATA

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GROW YOUR DATABASE & ENRICH CUSTOMER PROFILES

Every interaction on your website creates a trail of data to learn more about your customers. Most in-store data, however, is lost creating a significant missed opportunity.

Enable your Sales Associates to capture key customer data from in-store interactions:

  • Record store visits
  • Email list sign-up
  • Customer preference surveys
  • NPS and CSAT surveys
  • Event registration

IT FRIENDLY DEPLOYMENT

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Accessible across many devices

Lexer’s Clienteling solution can work on an Apple iPad, Android Tablet, or any other device with a web-browser.

Our solution requires minimum setup, is already integrated with your data platforms, is ISO and SOC2 compliant, and can even be set up by your in-store team.

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