SOFTWARE FOR DATA ⚡ROCKSTARS

Marketing and customer service to rock your customers’ world.

Lexer Product Suite - Lexer Product Suite - Digital Marketing Software

Nothing matters more than customers.

From acquisition to growth to advocacy – our software has you covered.
Use one or combine them all, deliver results your business will love.

Diagram showing Lexer Identity diagram

Data

Customer Data Platform

Unify your fragmented data into enriched customer profiles using advanced analytics and the best external data to improve decision making, customer service and marketing.

KEY FEATURES
  • Unify all data sources
  • Advanced customer analytics
  • Experian enrichment
Lexer Activate Screenshot - Digital Marketing Software

Marketing

Cross-channel activation

Orchestrate personalised cross-channel marketing in paid and owned channels to improve customer experience, reduce waste, increase control and drive engagement.

Key features

  • Auto-updated audiences
  • A/B audience testing
  • Lookalike modelling
Engage integrates customer care across email and social channels

Service

Personalised customer care

Deliver world-class customer service powered by data, lightning fast workflows, centralised inbox and enriched customer profiles to improve customer experience and decrease costs.

Key features

  • Email, chat & social
  • SLA & team reporting
  • Recommended responses
Lexer Listen Screenshot - Digital Marketing Software

Insight

Customer & content analytics

Self-serve insights with a beautifully simple interface to rapidly analyse content and customer data to understand customers and inform marketing, service and business strategy.

Key features

  • Intuitive data discovery
  • Configurable dashboards
  • Rapid segment analytics
Spyder logo

How Spyder used Lexer to bring customer data together and find high-value customers

Live demo

Experience our products hands-on and find out how we can help you

Trusted by market leaders

  • Grey Spyder logo
  • Grey OPTUS logo
  • Grey Australian Government logo
  • Grey Seek logo
  • Grey Westpac logo
  • Grey THE ICONIC logo
  • Grey BHP logo
  • Grey Village Roadshow Limited logo

Achieve genuine results

178%

Increased conv. rate

2X

Increased advertising ROI

77%

reduction service wait times

72hrs

to setup a large new client

Resources

Latest case studies, reports and best practice guides.