Lexer Engage - Digital Customer Care

Media monitoring, social listening, notifications, and reporting.

Monitor risk, influence, complaints and opportunities in real time.

The customer insight you need, in real time.

Monitor stories in real time from news, social media, blogs and forums.

Enhanced risk notifications, highly customisable search filters, competitor insight, conversation analytics and more, Lexer Listen turns up the volume on the insight you need.

Trusted by market leaders

Stop wasting hours on social media reports

Everyday customers turn to social media to tell stories about your brand.

Get the insights that you need and filter the noise with easy-to-use reporting tools.

Lexer Listen Screenshot

Key Features

Unlimited Search and Results

Categorise with 14 different filters and find the most important results to get maximum understanding.

Report Builder

Enabling the most effective distribution of insight with live and snapshot reports.

SMS & Email Notifications

Be informed when it matters with instant, hourly, daily or trending alerts.

Public & Private Channels

Analyse the true engagement universe across public and private interactions.

Lexer Listen - Media monitoring, notifications and reporting

Start Listening Today

See first hand why Lexer Listen is the go-to tool for social media monitoring.

All the features you need. None you don’t.

Unlimited searches and results – no hidden charges
Search using 14 powerful filters
Integrate your private Facebook, Instagram and Twitter
Export results to spreadsheets
Geographic region searching
Real-time email & SMS notifications
Multi-language support
Create customised reports & real-time dashboards
Desktop, mobile & tablet

See how one of the biggest banks uses Lexer Listen for campaign optimisation insight and risk management.