July 5, 2018
Lexer Launches Secure Forms for Customer Service
Uninterrupted and secure customer service is now possible like never before. Lexer’s integrated customer surveys...
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Customer Service Product Updates
Stay up-to-date with our latest product and innovation announcements, specifically focused on customer service. Lexer solutions will help you deliver world-class customer care with lightning fast workflows, intelligent inboxes, customer satisfaction monitoring and more.
July 2, 2018
New email integration delivers omnichannel customer care
Deliver omnichannel customer care with the latest addition to your Engage inbox: email conversations. The...
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April 5, 2018
Facebook changes
Over the last month, Facebook has made significant changes to how they handle privacy, and...
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September 27, 2017
Send NPS Surveys through Lexer’s Customer Service Software
Today, 83% of customers turn to digital channels for customer service (Accenture). As a result,...
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