Customer Insight

September 7, 2018 1st, 2nd and 3rd party data explained

1st, 2nd and 3rd party data are ways of classifying data and where it comes...

We are excited to announce an extension of our 2.5-year partnership with Experian to include...

June 26, 2018 Valuable customer insight, easy.

Today’s product update for Lexer Identify helps Data Rockstars get deeper customer insight, faster than...

We’re proud to announce 6 major product updates to achieve a new level of customer...

March 29, 2018 Social listening at a major insurance group

Leading Insurance Group rely on Lexer Listen (social listening) to manage risk and communication effectiveness...

March 29, 2018 Social listening in banking

One of the big banks uses Lexer Listen (social listening) to monitor mentions of their brand,...

March 28, 2018 Social Listening in Government

Discover how a State Government sector uses social listening for crisis management, community consultation, campaign...

September 27, 2017 Australian Football League (AFL) fan insights

AFL is an amazing Australian phenomenon that’s at no risk of slowing down with last...

September 6, 2017 Who is a genuine Game of Thrones fan?

What can we learn from the biggest TV show in history, and how could this...

May 16, 2017 Frisky is risky

Today You can mitigate risk with Lexer Listen. A big ASX listed client told us...

Influencer Marketing refers to a brand’s efforts to capitalise on the appeal of social netizens...

As companies seek to forge genuine engagements with customers on new mediums, they open themselves...

May 17, 2015 Everybody. Everywhere.

Today We met with a major telco in Asia Pacific. Guess what? They are being...