Social Customer Service

Social Customer Service

Today

We met with a very large enterprise PR agency.

Guess what?

Every client they work with is obsessed with social engagement, the business critical activity of listening and responding to potential and existing customers within social media.

However

Not every client is ready for, or can afford an internal community management team. The desire is often there, but the capability or budget within the organisation can hinder progress.

One To Many

Lexer Engage provides approved agencies with the opportunity to augment their service proposition with a new service — social engagement.

Clients are happy.
Agencies are happy.
Lexer is always happy.