We met with one of the most well known travel retail and community websites on the planet.
They were eager to take their social listening to the next level.
But they were sick of the low service, high price, old interface and new….well new nothing from their incumbent provider.
Unfortunately this wasn’t enough reason to switch.
Lexer quickly found one.
Perhaps the most important social listening task was in their own backyard.
Listening to the content created in the reviews on their very own site!
Lexer’s solutions team briefed the product team immediately.
300 minutes (not days) later, Lexer was loading the reviews into the platform, making it instantly available in the Lexer Listen dashboard.
A simple solution.
A worthy reason to switch to Lexer.