A highly configurable research and social listening tool, enabling companies to monitor risk, influence, complaints and other opportunities in realtime.
Detect signals and trends on social media with a dynamic bird’s-eye view of objects from Twitter, Facebook, Instagram and millions of Blogs, Forums & News Sites.
With enhanced risk notifications, highly customisable search filters and support for foreign languages, Lexer Listen turns up the volume on the stories your team needs to hear.
Use Cases & Stories
Marketers are now approaching one of the most valuable and competitive times of the retail calendar, with shoppers tipped...
Our consultation with 20 of Australia’s top-tier organisations reveals the three key priorities for automation.
Driving a data-first operating culture one mission at a time.
Keeping track of context, mastering tone, cutting down response time, resourcing for relevance and celebrating service superstars.
Use NPS on social to Identify the drivers of good and bad social service while benchmarking social against other...
Who they are, where they live and the brands they love.
Their favourite teams, sports, celebrities and artists...
We're thrilled to partner with one of Australia’s leading market research companies, Roy Morgan.
Our VP of Human Interface, Chris Scobell on our recent infrastructure renovation.
A new approach to building self-documenting APIs and how it’s changing the way technical and non-technical teams collaborate.
The 3 key challenges of putting data to work, and how Lexer can help.
How we helped an International Airline cut down response times on social media.
Complete Feature List
- Assign classifications to objects
- Audit & Usage Logs
- Author searching
- Basic object workflow
- Boolean text searching
- Bulk assign workflow
- Bulk classify
- Chart mentions by date
- Chart mentions by time
- Chart mentions by geography
- Chart mentions by source
- Chart mentions by topic
- Create screens in Lexer Command
- Customised Training & Onboarding
- Display Authors by Influence
- Display Authors by Engagement
- Embedded media
- Export to CSV
- Geographic region searching
- Group by company departments
- Instant Notifications
- Integrate multiple Facebook Pages
- Integrate multiple Instagram Accounts
- Integrate multiple Twitter Accounts
- Integrate Yammer
- Integrated Social Customer Service
- Integration with Lexer Identify
- Link & Media searching
- Mobile & Tablet dashboard
- Multi-factor Authentication
- Multi-language Support
- Realtime Trend notifications
- Respond to content via Lexer Engage
- Save dives for future use
- Scheduled Notifications
- Sort objects by date
- Sort objects by Influence
- Source searching
- Tiered Filtering
- Many, many more…